# Lead times

Porting numbers have different lead times depending on the type and amount of numbers.

# Provide or Subsequent?

Provide: A request where the Losing Provider and the Range Holder are the same.
Subsequent: A request where the Losing Provider and the Range Holder are different.

The Range Holder is the provider who first provided you the number, before the first port occurred. If you aren't sure who the Range Holder is, please reach out to us.

# Single or Multi line?

Single line: Typically an analogue line, only one associated number.
Multi line: VoIP or other business services with a single, multiple or a range of numbers.

# Geographic ports

Type	Provide	Subsequent
Single line	4 working days	7 working days
Multi line - single number	7 working days	10 working days
Multi line - number range	10 working days	13 working days
Multi line - 151 lines or more	17 working days	20 working days
Multi line - complex number	22 working days	25 working days

# Non-geographic ports

Type	Provide	Subsequent
Non-geographic line	7 working days	10 working days

# Will there be downtime?

The number port process will typically commence at 10am on the requested date.

There should be either no or very minimal downtime, but it can occasionally occur depending on the losing provider. You will need to have pre-configured your numbers on our systems to make sure their route where you expect when the port occurs.